FAQ
Below are answers to the most frequently asked questions that we are asked by parents researching child care options. If you are unable to find the answer to your question below, you can contact us at 770.731.0024 or email pinnaclepointemanagement
HOURS OF OPERATION
We are a 24 / 7 facility, however, due to COVID-19, hours of operation are from Monday through Friday 6:00 am to 10:00 pm.
SAFETY
How do you monitor who comes in and out of the building?
Pinnacle Pointe Daycare Academy has many safety procedures in place to protect children. Our schools have a keyless entry pad on the main entrance or an interior lobby door to limit access to the facility by first time visitors.
Are there cameras in the school?
Yes. Cameras are specifically for the directors to use in monitoring the classrooms.
LEARNING
Will my child be learning and be prepared for Kindergarten?
Yes. We are all about creating fun learning experiences because we know that in the early years children develop and learn through active play. Each program at Pinnacle Pointe Daycare Academy, starting with the infant classroom, uses a research based curriculum that is developmentally appropriate for the age of the child. The activities and lesson plans designed by the teachers encourage development in Language, Emerging Literacy, Math & Science, Gross Motor Skills, Creativity & Art, Social Skills, Physical Activity, Emotional Skills, Reasoning, Problem Solving and more.
When touring our schools, you will see the curriculum alive in our classrooms with art on the wall, special learning centers in the classrooms, dynamic displays and circle time activities. We use the Creative Curriculum.
FOOD & MEALS
Do I need to bring food for my child?
Each of our schools provides an opportunity for a healthy breakfast, lunch and an afternoon snack for the children as part of your tuition and fees. Our menus are created using USDA guidelines and we cook foods that are child tested and approved!
Can I provide my own food?
No. Because we provide food service for all children, we do not allow children to bring food into the school. Menu exceptions are allowed for children with documented religious or medical reasons. If a special diet is required, you may speak to the director about supplying the necessary food.
TEACHERS
Who will be caring for my child all day?
The staff at Pinnacle Pointe Daycare Academy consists of teachers, administrators, and cooks that are passionate about early childhood education. Your child will be in a classroom with 1-4 teachers each day depending on the size of the class. Our teachers receive background checks before starting employment and most teachers are CPR and First Aid Certified.
Many of our teachers have their college degrees, and we support their continued learning with our Tuition Assistance Program. This allows them to continue to provide your child with the best education possible. We also provide online training courses all year round through ProSolutions other approved trainer. As a company, our educators participate in over 1500 courses each month.
What is the ratio in my child’s classroom?
The ratio in each classroom is dependent on the state requirements. Pinnacle Pointe Daycare Academy adheres to all guidelines and state standards.
How do teachers handle discipline with my child?
We believe that discipline is the helpful guidance, encouragement, and support that adults use to influence children. It is not founded in punishment, rules and restrictions, but in teaching children to resolve problems and seek solutions themselves. Appropriate discipline helps children learn how to interact and develop self control. Our staff and teachers at Pinnacle Pointe Daycare Academy understand these concepts and utilize and follow a developmentally appropriate and character building strategy for handling classroom discipline.